Review our logistics and product dispatch procedures.
Effective Date: January 1, 2026
At Altis Packs, we are committed to delivering your packaging solutions safely, efficiently, and on schedule.
As most of our corrugated boxes and custom packaging products are custom-manufactured, production begins only after:
Production timelines vary depending on product type, complexity, customization, and order quantity.
Estimated delivery timelines will be communicated at the time of order confirmation. Typical delivery schedules may vary based on:
We deliver across India through trusted B2B logistics partners. Export shipments may also be arranged based on customer requirements, shipping lines, and applicable trade regulations.
Shipping costs may be:
All applicable transportation charges will be clearly communicated before order confirmation.
While we strive to meet agreed timelines, delays may occur due to:
We will keep customers informed of any significant updates or delivery adjustments.
Customers are requested to inspect shipments immediately upon receipt. Please report any visible damage, shortages, or incorrect products within 7 business days of delivery. Claims submitted after this period may not be accepted.
If your facility is unable to receive the shipment at the originally scheduled time, our logistics team will work proactively with you to arrange a convenient alternative delivery window.
For shipping and logistics enquiries, please contact our dispatch desk: